Hey!
I'm Brooke, an early-career product designer based in Canada. I work remotely for a leading tech company, where I facilitate the onboarding of new clients and guide them in mastering our product.
Here's a quick video about me in case you missed it on the home page:
As an early-career product designer, I have the privilege of blending my love for technology with my passion for design and creation. I thrive on using my creativity and problem-solving skills to design delightful digital experiences
A significant asset I bring to product design is my background in Environmental Science. Through a 4 year Environmental Science degree, I gained a strong foundation in research methodologies, data analysis, and problem-solving, all of which are integral to my design process.
Most recently, I ran my own business for five years, designing learning experiences via a certification program I created to teach people life coaching skills and hypnosis.
Working in customer support has given me valuable insights into viewing the product from the customer's perspective. Speaking with customers daily, I've learned how they actually use the product, which often differs from its intended design. By interacting with customers through phone conversations, product demos, and task suggestions, I am continuously designing user experiences that cater to their needs.
Nice to know:
🦘 I'm Australian but I moved to Canada 15 years ago.
🌏 I've travelled to 30 countries, a lot of it on my own.
🐕 I rescued a dog (Paco) when I was living in Mexico after seeing him walking along the beach with his foster parents when he was 11 weeks old. The next morning I babysat him and decided to keep him.
💻 I'm a lifelong learner with a bit of a hyperfixation so when I discover something I want to learn I usually dive in head first and learn as much as I can as quickly as I can.
🏋️ I used to compete in bodybuilding competitions.
🏔️ I love going on long hikes and camping in the mountains with Paco and my partner. We like to plan a few backcountry trips each year.
